Terms & Conditions
Terms and Conditions
These Terms and Conditions govern the use of the beCoworking.it website and the coworking services offered by Nexia Srl, with registered office at Viale Monza 347, 20126 Milano, operational office at Via Antonio Meucci 1, 63822 Porto San Giorgio (FM) (hereinafter "beCoworking" or "the Operator"). Booking a space implies full acceptance of these Terms.
1. Subject of the service
beCoworking offers, at its venue in Porto San Giorgio (FM), Marche, Italy, the following services:
- Hot desk: non-assigned workstation in a shared space, bookable by day or time slot.
- Meeting room: equipped enclosed space for group meetings, bookable by time slot.
Each workstation includes Wi-Fi access, electricity, break area and use of common services. Any additional services (printing, parking, catering) are listed in the specific offer page.
2. Booking process
Bookings are made exclusively through the online form on the website. The user must provide truthful data (name, email, phone) and select date, time slot and type of space. The booking is finalised only upon successful payment and the dispatch of the confirmation email by the Operator.
The system checks availability in real time: should the space become unavailable after form submission, any amount charged will be fully refunded.
The minimum age to book autonomously is 18 years. Bookings made on behalf of third parties imply a warranty that the user is legally authorised to do so.
3. Prices and payment
Prices are those displayed on the website at the time of booking, expressed in Euros, excluding VAT: 22% VAT is added at payment. Payment is made online through the Stripe platform, which accepts credit/debit cards from the main networks and, where enabled, alternative payment methods (e.g. Apple Pay, Google Pay).
The site does not store the user's card details: all payment data is handled directly by Stripe in a PCI-DSS-compliant environment. Once payment is received, the user will receive by email the booking confirmation and the details for invoice issuance (if requested at checkout).
4. Cancellation and refund policy
Since the service is offered on a specific date and time slot, pursuant to Art. 59(1)(n) of the Italian Consumer Code, the right of withdrawal is excluded from the start of service performance. The following policy applies:
- Cancellation more than 48 hours before the booked date: 50% refund of the amount paid.
- Cancellation less than 48 hours before, or no-show: no refund due.
- Booking rescheduling: allowed once, free of charge, if requested at least 48 hours in advance and subject to availability.
Cancellation or modification requests must be sent through the contact form or by certified email (PEC) to pec [at] pec.nexia.it. Should the service become unavailable due to causes attributable to the Operator (e.g. forced closure of the venue, major outages), a full refund or, at the user's option, free rescheduling will be offered.
5. Behaviour within the spaces
The user undertakes to:
- Comply with the opening hours communicated and the venue rules posted on site;
- Use spaces and furniture with due care;
- Avoid disturbing other users (phone calls in dedicated areas, moderate volume);
- Refrain from any unlawful, harassing or public-order-breaching activity;
- Not sublet or assign to third parties the booked workstation;
- Follow the instructions of the staff.
The Operator reserves the right to remove from the premises, without refund, anyone in breach of the rules or causing disturbance or damage.
6. Limitations of liability
The Operator is not liable for personal belongings left unattended in common or private spaces. Users are advised not to leave valuables and to use the lockers where available.
The Wi-Fi service is provided "as is": the Operator does not guarantee specific continuity, speed or security and is not liable for data loss or productivity loss arising from service interruptions. The user is responsible for the use made of the network and for the content transmitted.
The Operator is not liable for content, contractual relationships or activities carried out by users among themselves or with third parties within the spaces.
7. Privacy
The processing of personal data is governed by the Privacy Policy and the Cookie Policy, which form an integral part of these Terms.
8. Applicable law and jurisdiction
These Terms are governed by Italian law. Any dispute shall be exclusively submitted to the Court of Fermo (Italy), except for mandatory consumer protection rules under Art. 66-bis of the Italian Consumer Code (consumer's forum).
Pursuant to EU Regulation 524/2013, consumer users may access the European Commission's ODR platform for the online resolution of disputes: ec.europa.eu/consumers/odr.
9. Changes to these Terms
The Operator reserves the right to modify these Terms at any time. The version applicable to each booking is the one published on the website at the time of the booking submission. Changes do not have retroactive effect on bookings already confirmed.
10. Contacts
Nexia Srl — Viale Monza 347, 20126 Milano, operational office at Via Antonio Meucci 1, 63822 Porto San Giorgio (FM) — Phone +39 0734 2787 87 — Contact form — PEC pec [at] pec.nexia.it.